We've answered our most frequently asked questions below. However, should you have any additional questions, please send us an e-mail at ht@hometreasureslinens.com.
Frequently asked Questions
- General Information
- Bedding
- Bath
- Table
- Orders
- Returns
- Shipping
Almost all of Home Treasures’ products are made on-demand at our factory in Houston, Tx. We work with the finest European mills to weave all our fabrics, which we then keep in stock in Texas awaiting your order specifications. Please note, we do have several embroidery collections, which are finished by our partners in Italy, making customization options limited on these collections.
We currently only offer catalogs of the complete line to our active trade accounts. To request a copy, please contact us at ht@hometreasureslinens.com.
Please refer to our Size & Dimensions page for standard sizing on all our products. If you need assistance with custom sizes, please contact ht@hometreasureslinens.com.
Almost every piece at Home Treasures is made to order, so we offer a variety of customization options across our line: sizes, designs, colors and monograms are just a few of our bespoke offerings.
Yes, we offer monogramming on our bed, bath and table linens, as well as some of our accessories. For more information about our monogramming options, please contact ht@hometreasureslinens.com.
It is likely that we still have the fabric in our warehouse, so please contact ht@hometreasureslinens.com to check for availability and pricing.
Yes, swatches are available for purchase on each collection page. If there is a fabric or thread color you are looking for that is not available on our website, please contact ht@hometreasureslinens.com to request a sample.
Proper care of your Home Treasures’ linens will ensure you can enjoy them for years to come. Specific care instructions can be found on the care label sewn inside your linens. For detailed instructions, please refer to our Care Guide.
Our fabrics are woven with natural fibers, so our linens are prone to wrinkling. To help minimize wrinkling, without ironing, avoid over-drying your linens. Wash in warm water with a cool rinse, dry on a low setting, and remove from the dryer promptly while they are still slightly damp. Hang or fold and smooth the surface with your hands.
Sateen and jacquard sheets will lose some of their shine and silkiness after their first washing. However, if you wash and dry your linens on low to medium heat, ironing will smooth the fibers and restore the sheen of the fabric.
We definitely have more color options for you to choose from! We’ve just shared a selection of those most in demand for our online boutique. If you’re looking for a specific color sheet, quilt or embroidery, please contact us at ht@hometreasureslinens.com for assistance.
For a complete guide to our bedding products, terminology used throughout the site, and items displayed in the photographs, please consult the Anatomy of the Bed and Textile Terminology pages.
At Home Treasures, we believe in livable luxury, so every product is developed with ease of care in mind. Our quilted coverlets are made from the same sateens, percales and linens used in our sheets, meaning they’re completely machine washable!
We do not line our bed skirts. However, if this is something you require, please contact ht@hometreasureslinens.com to ask about placing a special order.
We definitely have more color options for you to choose from! We’ve just shared a selection of those most in demand for our online boutique. If you’re looking for a specific color, please contact us at ht@hometreasureslinens.com for assistance.
Our shower curtains are finished with stitched button holes.
Our shower curtains come with a default 72” height; however, this is customizable to your needs. Please contact ht@hometreasureslinens.com to ask about placing a special order.
Almost every piece at Home Treasures is made to order, so we’d be happy to help you find the perfect tablecloth. Most of our fabrics are 120”, which offers you the flexibility to adjust the length, width, and design to suit your needs. Please contact ht@hometreasureslinens.com for assistance.
Yes, we can monogram your table linens, whether with initials or a custom logo. For more information about our monogramming options, please contact ht@hometreasureslinens.com.
Our online boutique accepts payment via all major credit cards, PayPal, ApplePay and GooglePay; we unfortunately do not accept cash, check or money order. The transaction will be charged in full at the time the order is placed.
Yes, you will receive a message confirming your order within 24 hours at the e-mail address provided during checkout.
Home Treasures is a completely bespoke line of luxury linens, so we do not keep finished products in stock. Instead, each product is made specifically for you at time of order. While we try to maintain the most accurate and up to date fabric inventory, so that we can produce your items in accordance with your order, we will notify you directly if a product’s availability changes.
Once your order has been placed and you have received an order confirmation via email, you will no longer be able to make any changes to your order online. All our products are made specifically for you, so please contact Customer Service within 24 hours, to discuss if any changes are possible prior to shipment.
Please contact ht@hometreasureslinens.com between the hours of 8:30AM to 4:30PM EST, Monday through Friday, to discuss the status of your order prior to shipment. You will receive email confirmation of your order and notification of when the order has shipped along with a tracking number that you can use to track the shipment.
All products ship from our factory in Houston, Tx, where each item has been individually crafted based on your specific order.
Unfortunately, we are unable to ship to a P.O. Box. You must provide us with a valid residential or business address in order to accommodate your request.
Shipping charges are calculated based on the dimensional weight of the shipment and are the responsibility of the consumer. All applicable duty, custom charges and taxes not included in the shipping charges are also the responsibility of the consumer.
All packages sent by Home Treasures are insured directly by the shipping company.